FAQ's

Is the Nanogaiter tested or certified?

Nanogaiters and nanofiber filters are tested and certified by Nelson Labs standards to 99.9% particulate efficiency at 1.0 Microns, which exceeds N95 standards. Please see filter (link) page for more information. Viral Filtration Efficiency was performed in compliance with US FDA good manufacturing practice regulations 21 CFR Parts 210, 211 and 820.

What is the instruction to use Nanogaiter?

Put it on the safe way and protect your gaiter from viruses and bacteria. Before and after you adjust your neck gaiter, disinfect your hands with an antibacterial gel with alcohol. Grab the gaiter on the sides and roll the neck gaiter up. Pull it carefully over your head. Nano fiber filter is in front of your nose and mouth. Press the adjustable nose clip over the bridge of your nose in order to prevent air leakage around your nose. Remember to use the elastic band with the plastic cord lock to hold the gaiter firmly around your head. Make sure that the nanofiber membrane covers your nose and mouth.

Is the Nanogaiter washable?

We recommend to wash Nanogaiter every 12 hours of usage. We guarantee our Nanogaiters effectiveness for up to 10 x of washing. Instructions:  Wash separately in hands (temperature max. 86°F) 2. Do not crush, just rinse gently in water 4. Dry it fully on the air. 5. Do not dry in a dryer. 7. Do not use fabric softeners, bleach, or any aggressive detergents.

Will the Nanogaiters stop the COVID-19?

We can’t guarantee that our filters will stop the COVID-19. Our nano fiber filters are certified at 99.9% viral efficiency at 1.0 microns, which exceeds N95 standards. No company can guarantee with 100% certainty that their filter will stop the virus.   Please remember, no mask or scarf will completely protect you from airborne illnesses. This product is not FDA approved and it is not equivalent to surgical masks.

What’s the difference between Nanogaiters and a mask without a filter?

Masks without filters have significantly less effectiveness than those with filters. When you have a mask without a filter, the material is the only barrier for the virus to enter or exit.


What's the Nanogaiters return policy?

If you've placed an order and haven't received your product yet, you may cancel it at any time before it's been shipped. We accept product returns only for manufacturer's defect within 30 days of delivery. Due to hygienic reasons and safety precautions for our customers, we do not sell returned products and we currently do not accept returns unless it's a manufacturer's defect.